However, if you have any questions regarding this Policy, you can contact us via the following email: email@example.com or by letter addressed to: JP Super Soles, Industrial Zone of Lavagueiras, Lote 7/8, 4550-536 Pedorido, Aveiro, Portugal.
1. COMPANY IDENTIFICATION
2. OUR PRINCIPLES
2.1. Respect for the customer's wishes
We respect the privacy and security of your personal data, which is why we ensure respect for the customer's wishes and their autonomous, free and uncomplicated management of their privacy preferences. Therefore, if you disagree with any point referred to in this Policy, you may, at any time, object, contacting us via the following email: firstname.lastname@example.org or by letter addressed to: JP Super Soles, Zona Industrial das Lavagueiras, Lot 7/8, 4550-536 Pedorido, Aveiro, Portugal. We will do everything in our power to satisfy your wishes and respect your concerns, namely to reconcile the interests of both parties.
2.2. Good habits
JP Super Soles, Lda, as the personal data manager, determines the purposes and means by which your personal data are processed, including all applicable security measures. We guarantee that your personal data are processed in Portugal in a correct and lawful manner and in accordance with the General Data Protection Regulation of the European Union (EU 2016/679).
2.3. Strict need (Use and Data Processing)
In the treatment of all data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so that it does not exceed the original purpose for which they were collected and/or processed.
3. COLLECTION AND PROCESSING OF PERSONAL DATA
3.1. The personal data collected and processed by JP Super Soles, Lda, are only those that you voluntarily, expressly and unequivocally put in the forms on this website and/or email.
3.2. The personal data collected are: name, gender, date of birth, email, mobile phone, address, VAT number.
3.3. When accessing the platform, the respective name, gender / gender, date of birth, email, mobile phone, address, VAT number will be collected. The name you adopt will assume your gender.
3.4. Why do we ask for certain information:
Name / Age – The name you use in our services is required so that we can provide you with a personal account, with settings and preferences / choices, even according to age.
Email / mobile phone / Address / VAT number: – The availability of email, mobile phone and address will be necessary for the purposes of the essential contacts and communications between the parties. The VAT number is also essential for the tax treatment and issuance of invoices / receipts, among others.
Gender / Gender – We process your name by computer, deducting the respective gender, which will be used only for identification purposes, measurements and market analysis. Gender is treated separately from your name and email so that it is no longer assigned to you, without resorting to additional information.
4. PURPOSE OF PROCESSING PERSONAL DATA
4.1. Your personal data is collected and processed by JP Super Soles, Lda, only for purposes strictly related to the use of this website, the services provided to this associate and the sale of products, marketing and customer support.
4.2. JP Super Soles, Lda, always seeks to maintain the relationship with its customer and provide them with the appropriate benefits, information and relevant content related to our Working Safe brand. Your data will only be processed for these legitimate purposes. Never being subsequently treated in a way incompatible with these designs. The data collected and processed are essential and not excessive in relation to these same purposes.
4.3. However, your personal data can also be used for other processing operations within the limits of such applications. Your personal data may be processed for the following purposes:
a) when purchasing online, we collect your personal data (such as e-mail address, delivery address, credit card number and telephone number) only for the purpose of selling, preparing and transporting the ordered products for you;
b) whenever you contact Customer Support, we collect your personal data (such as name, VAT number, email address) solely for the purpose of providing you with the Customer Support services requested by you;
c) when you register, we collect your personal data (name, VAT number, email address and address) to simplify and speed up the present and future purchase process, always acting under the obligation to use up-to-date and true data;
d) when you subscribe to our newsletter, we collect your email in order to offer you this specific service;
f) when you browse our website and then visit platforms where the advertising format exists (social networks such as Facebook, Google, Twitter or Apple ID, google and other partners of these networks) you may be impacted by ads of our brand. When doing so, you will have to validate access on the network chosen for this purpose. When accessing the platform through one of the pre-defined social networks, the name and email will be collected from the respective profiles. We will also use the data to reach new potential customers who may be interested in our products.
4.4. When we collect data, we indicate the mandatory fields with asterisks, namely when the data in question is needed to:
- Enter into our contract with you (for example for the supply of products you purchased from our online store);
- Provide you with the service you requested (for example by sending a newsletter);
- Respect legal requirements (for example, issuing billing and accounting documents, which are mandatory to comply with the Tax Laws in force).
4.5. Your personal data may be communicated to service providers of JP Super Soles, Lda, for the purpose of providing the respective services, as well as to judicial, tax and regulatory authorities, in order to comply with legal issues.
Respect for the customer's wishes is one of the main concerns of JP Super Soles, Lda, with regard to the treatment of their personal data. Thus, you will be asked to consent to all data processing that is not strictly necessary for the completion of the purpose in question, such as the provision of services and shipment of purchased goods.
6. YOUR RIGHTS
6.1. To exercise your right to access, rectify, erase, forget or block your personal data, you can send a written communication to the following email: email@example.com or by letter addressed to: JP Super Soles, Zona Industrial das Lavagueiras, Lote 7/8, 4550-536 Pedorido, Aveiro, Portugal. You can even do it in your customer area in the online store.
6.2. If you wish to stop receiving direct marketing communications, you may, at any time, exercise your right to object to the processing of your personal data, by managing the consents available in your Customer Area of the online store. You can also do so by sending an email to: firstname.lastname@example.org or by letter to: JP Super Soles, Industrial Zone of Lavagueiras, Lote 7/8, 4550-536 Pedorido, Aveiro, Portugal .
7.1. JP Super Soles, Lda. uses strict and adequate security measures to protect your personal data against accidental or unlawful destruction, accidental loss, alteration, dissemination or unauthorized access and against any other form of treatment illicit. Additionally, we contractually require that trusted external entities that process your personal data for us do the same.
7.2. However, JP Super Soles, Lda cannot guarantee that the security measures adopted for the protection of this website and for the transmission of data and information through the website will prevent or exclude any risk of unauthorized access or loss of data. Therefore, we strongly advise that your computer is always equipped with software devices that protect it in the transmission and reception of data (such as up-to-date antivirus systems) and that your browser takes the appropriate measures to guarantee the security of data transmission (such as such as firewall and anti-spam filters), it is essential that you carry out the respective updates and use only programs that are certified and licensed in the country where you are located, permanently or temporarily.
8. RETENTION AND PROCESSING TERM
8.1. Your data is kept by JP Super Soles, Lda for the purposes described herein for the time necessary for the aforementioned purposes, except when the personal data are necessary to prove compliance with conventional or legal obligations, until the limitation period of the corresponding rights or even if there is a longer period of data retention imposed by law.
8.2. When your personal data is not required, it will be removed from our systems and records or kept anonymously so that you cannot be identified from them.